Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from giliwool.com.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below.


Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:
1 To provide and operate the Services;
2 To provide our Users with ongoing customer assistance and technical support;
3 To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4 To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
5 To comply with any applicable laws and regulations.

Web data is collected to monitor user actions on our Site. Analytical data such as hits to our site & page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users.


How do we store, use, share & disclose our site visitors' personal information?

Our company is hosted on the Shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Shopify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Modification of policies

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. For more information about our privacy practices, if you have questions, please contact us by e‑mail at info@giliwool.com

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